Deferral Program

Season Pass Deferral Program

We understand any concerns you may have with potential COVID-19 impacts this upcoming winter season at Cypress Mountain. Your concerns may be health related, regarding physical distancing and sanitization, or they may relate to potential capacity restrictions, which may affect your normal enjoyment of our snow sports facilities this winter.

Health authorities in Canada have continued to recognize and promote the benefits of outdoor recreation activity subject to adherence to the health and safety guidelines that we have all been dealing with over the past many months. This is encouraging for the outdoor winter activities, which we provide.  This is encouraging for the outdoor winter activities we provide.

Our team at Cypress Mountain staff has been working all summer behind the scenes in preparation for the upcoming season and dealing with the uncertainties, which still appear to be affecting the future. The safety and welfare of our employees and guests will always be our priority as we plan ahead and we have undertaken many initiatives which we expect will lessen any concerns that our Season Passholders may have for participation in recreation at our Resort this winter. We look forward to updating everyone regularly as we close in on opening day.

Cypress Mountain also wishes to assure you that any investment you have made, or will make, in the purchase of a 2020/21 Season Pass will provide you with value either this winter or next winter if you decide to defer your Pass to the 2021/22 Season. If you have already purchased a Season Pass or purchase during our Early-Bird Sale ending September 30, 2020, you are automatically enrolled in our Season Pass Deferral Program, which will permit you to defer your Pass to the following season prior to midnight November 15th 2020.

Please note that any Pass purchased on or after October 1, 2020 during the Pre-Season Sale will no longer include the Season Pass Deferral Program and will not have any deferral option to the 2021/22 Season.

On November 6th 2020 we will announce details of our expected operating parameters and any Health and Safety guidelines which we expect will impact our daily resort operations. This will give you a window of opportunity to decide if you wish to use your Season Pass this season or opt for use next season (2021/22 Season) - Fill in the form below if you wish the deferral option. Public Health and Safety protocols continue to change on an ongoing basis so we have chosen November 6th 2020 as a date when we can reasonably commit to outlining the specifics of how we will be conducting our operations for the start of the season. We expect that given the normal five-month operating season, changes will evolve and we are hoping that they will change for the better as the winter progresses into peak season in January and February.

The long range weather forecasts all appear to be favourable for a good snow season, so we hope that we can all enjoy the winter and that Cypress Mountain can provide all of our guests with an enjoyable experience despite all of the impacts around us! 

  • This program helps provide you with relief if you are uncertain if you wish to redeem the use of your Pass this Season due to the Covid 19 related operating parameters, which we will confirm in a status report on November 6th 2020. Based on current trends we expect that we will have some health guidelines, which may affect normal operations however at this time we can assure you that we are taking all steps to ensure that we can reasonably accommodate our Season Passholders in an orderly and safe environment this winter.

  • This program helps provide you with relief if you are uncertain if you wish to redeem the use of your Pass this Season due to the Covid 19 related operating parameters, which we will confirm in a status report on November 6th 2020. Based on current trends we expect that we will have some health guidelines, which may affect normal operations however at this time we can assure you that we are taking all steps to ensure that we can reasonably accommodate our Season Passholders in an orderly and safe environment this winter.

  • This program helps provide you with relief if you are uncertain if you wish to redeem the use of your Pass this Season due to the Covid 19 related operating parameters, which we will confirm in a status report on November 6th 2020. Based on current trends we expect that we will have some health guidelines, which may affect normal operations however at this time we can assure you that we are taking all steps to ensure that we can reasonably accommodate our Season Passholders in an orderly and safe environment this winter.

  • Yes, any pass purchased prior to mid-night September 30th, includes the option to defer your pass to next season prior to November 15, 2020.

  • There is no cost for this Program - it is included for all Passes purchased prior to mid-night September 30, 2020.

  • Passholders can request the use of their 2020/21 Season Pass to be deferred to the 2021/22 Season by completing the form above .  Once this request is processed you will receive confirmation that your Pass will be deferred to the 2021/22 Season on a "like for like" basis with no penalty (for example if you purchased an 2020/21 Adult Silver Pass you will be able to redeem a 2021/22 Adult Silver Pass under the program).

  • Once a pass has been deferred to the 2021/22 season by submitting the deferral form prior to November 15, 2020, reversal of the process will not be permitted. You will be required to purchase a new 2020/21 Season Pass at the pricing available at the time of your purchase, and you will redeem your original Pass purchase for the 2021/22 Season.

  • As outlined in the conditions with the sale of any Season Pass product, all purchases are non-transferable and  non-refundable - this Program only provides for the deferral of the redemption of your Pass to the following 2021/22 Season.

  • As soon as 2021/22 Season Passes go on sale, instructions will be provided to all Passholders who have submitted the deferral form.

  • You will be provided with a non-expiring Cypress Bucks gift card.

  • Passholders have the option to purchase our every season "Season Pass Guarantee" for $50 up until November 1st 2020.  We will guarantee a minimum of 76 operating days during the 2020/21 season. If Cypress Mountain is forced to close before 76 days of operation you would receive 1% per day of shortfall or a 50% credit to your purchase of a 2021/22 Season Pass. More information and details available at https://cypressmountain.com/season-pass-guarantee

  • Yes, any seasonal rental that was purchased with a pass prior to midnight September 30th will be included in your deferral.

  • Cypress Mountain Rentals will be open for Seasonal Rental pick-up from September 30th. We strongly encourage our Seasonal Renters to come up before the start of the season to collect their equipment, in order to take advantage of the newest equipment, and to avoid wait times once we are open for the season. This season we will be offering booking slots, so that you can arrange a time and date to collect your equipment safely. Please visit https://cypressmountain.com/seasonal-rentals for more information.

  • If you collect your equipment and then later decide that you would like to defer, you may do so as long as the equipment was purchased prior to September 30th, and is returned prior to the November 15, 2020 cut off.

The Fine Print

  • Your Cypress Mountain Season Pass is non-refundable.
  • Your Cypress Mountain Season Pass is non-transferable.
  • A request to rollover the value of your Cypress Mountain Season Pass must be done no later than November 15.
  • Your Season Pass Guarantee Add-on is non-refundable and non-transferable.
  • Once a form has been completed to defer the value of your Season Pass, it cannot be reversed, and the pass will be voided.
  • Deferred value can only be applied to the purchase of next year's season pass and are not considered as a refund for the current season.
  • Deferred value cannot be transferred to another person.
  • Not valid for Sky Cards or Passes associated with any Lesson Programs; Lesson Program Passes are a bonus and have no cash value.