Contact Us

Please Note:  Due to COVID-19 and in the effort for social distancing our Guest Services Team will be working remotely from home until further notice.

This means we are not reachable via our Telephone lines. 

Should you wish to contact us please email or use our web chat on our website.

Snow Report and Guest Services Office:

  • Snow Report (24 hours a day), General Inquiries, Season Passes and Sky Cards
  • Office Hours: 9am - 4pm Monday to Friday
  • See Downhill Conditions for operating hours

Downhill Ski & Snowboard School:

  • Group Lessons, Private Lessons, Youth and Child Camps, and Skooters

Cross Country Skiing, Snowshoeing & Tubing:

  • General Inquiries, Sales, Comments, Season Passes

Group Sales:

  • Groups of 20 or more


  • Work where you LOVE to play!
  • Fax: 604-926-9441

Marketing Department:

  • Office Hours: Monday to Friday, 9:00am-4:00pm


  • Skis & Snowboards
  • Helmets and Outerwear

Donation Requests:

Mailing Address: Courier Address:
Cypress Mountain
P.O. Box 91252
West Vancouver, BC
V7V 3N9
6000 Cypress Bowl Road
Cypress Creek Lodge, Level One, Guest Services
Top of Cypress Bowl Rd., Exit 8 off Hwy 1.
West Vancouver, BC
V7V 3N9