Employment

Thank you for your interest in employment with Cypress Mountain, Vancouver’s Only BIG MOUNTAIN Experience and British Columbia's only GOLD-MEDAL OLYMPIC Mountain!

At Cypress, you can WORK where you LOVE to PLAY!

We love showcasing our great people, awesome terrain and world class facilities. If you’re customer service savvy, take pride in a job well done, and have a positive attitude, it could be you!

To apply: submit your application, resume and cover letter by email to jobs@cypressmountain.com.

Keep in touch with this page a for updated information.

 

Below is a list of our ‘featured positions’ but be sure to check out the other job descriptions as we are accepting applications for all
departments.

Don't forget to check out our Facts and Question's page for any and all employment related questions! Click HERE...

THE PEAK PERKS - What's in it for you?

Skiing and Snowboarding Privileges:

  • FT Staff receive a full privilege Pass.
  • PT Staff receive one lift pass for every shift worked

Food & Beverage

  • 40% off (Does not apply for Crazy Raven Bar & Grill and does not apply to alcoholic beverages. Some exceptions may apply.)

Ski & Snowboard School

Complimentary Group Lessons drop-in only (advance booking required)
20% off other selected Ski & Snowboard School programs

Retail & Rental

  • 25% off general retail. 40% off Logowear! (Applies to most stock items) Some exceptions may apply
  • 50% off Rental Shop

Corporate Partners

  • Special offers from our Corporate Partners are listed every week in our company Newsletter.

Season Pass Interchange

  • This great feature provides Full Privilege Downhill Season Passholders with a 25%-50% discount at participating ski areas. More areas may join and participating areas
Featured Positions

Group Sales Assistant (Entry Level)

Reports to: Group Sales / Social Media Coordinator
Department: Sales & Marketing Department
Position:
Seasonal (approx. September to Late March)

The Group Sales Assistant is responsible for the administration of all groups of 20 people or more purchasing season passes (multi day items) or single day
items (tickets, rentals, lessons). This is done in a courteous, friendly and efficient manner.

MAIN DUTIES

  • Operates Sirius Ware selling
    station to accurately record sales and processing
  • Answers group sales phone line and processes guest orders
    Responsible for daily cash outs
  • Knows all ticket and pass rates and product information
  • Is familiar with procedures and information (established and new)
  • Assists in Sales & Marketing Department duties
  • Group Snowshoe Tour bookings
  • Data entry of Season pass groups 

Customer Service

  • Provides accurate information to Guests regarding lift tickets and rental rates, all area facilities and services, operation hours, etc. for both Alpine and Cross Country areas
  • Caters to Guest needs and handles complaints in a pleasant and helpful manner
  • Keeps updated on current events/promotions and informs Guests of the same
  • Responsible to check on changes to policy and/or procedures

Other

  • Possesses full mountain knowledge
  • Follows all procedures as described in the Employee Handbook
  • Maintains a neat and efficient work area
  • Takes responsibility for his/her own safety and reports unsafe conditions to their Supervisor
  • Follows new procedures as required
  • Performs other related duties as assigned
  • Courteous towards co-workers and Guests

EMPLOYMENT REQUIREMENTS

  • Cash/POS experience an asset
  • Ability to remain organized and courteous when under pressure
  • Strong communication skills and interpersonal skills
  • Aptitude for electronic equipment and mathematical skills
  • Ability to adapt to change

Qualified candidates, please email resume and cover letter indication the position title in the subject line.

jobs@cypressmountain.com

We thank all applicants, however only those shortlisted for interviews will be contacted.

 

SKI/SNOWBOARD INSTRUCTORS

We are currently accepting applications for full time and part time ski and snowboard instructors for the 2014.15 winter season. Instructors are responsible for teaching ski and snowboard lessons to all ages and various abilities, for assisting with other school related tasks, for providing customer service,  and for assisting with special events.  

Instructor Qualifications Required:
•     CSIA/CASI Level 1 Instructor Certification or equivalent.  
•     Previous teaching experience is an asset.
•     CSIA/CASI Park, CADS, Coaching certifications or equivalent are an asset.
•     Positive, professional, and energetic attitude.
•     Strong customer service and leadership skills.
•     Reliable and punctual.

Full Time: Availability on weekends and evening is required.
Part Time: Availability for one day or evening shift per week + extra days over the Christmas holidays.
Availability over the Christmas Holidays is mandatory for both full time and part time employment.

Compensation:
•    $11.75 - $21 per hour dependent on certifications and experience + commission rates in certain programs.

To apply please submit the following items to jobs@cypressmountain.com:
•    Cover letter & Resume
•    Copies of Certifications
•    References


 

SLOPE GROOMER (Snowcat Operator)

Cypress Mountain currently has an opportunity in our Grooming department for a Slope Groomer (Snowcat Operator). Groomers spend their nights farming the snow for the following days Guests. They also maintain snow depths in high traffic areas, rebuild ski runs, construct race courses and maintain Terrain Park features. Suitable applicants must have 3 years operating experience. Potential for increased earnings if applicant has OFA Level 3 first aid certification.
 
Main Duties:
•    Create high quality sliding conditions
•    Keep buildings, lift terminals and so on, clear of hazards and snow
•    Perform pre start up inspections per established checklists
•    Perform shut down and post operational procedures including documentation regarding machine maintenance
•    Observe carefully and adhere to all company safety, operating and maintenance procedures
•    Maintain a good working relationship with all staff and assist other departments as required
•    Have an eye for risk management issues
 
Requirements:
•    3 years snowcat experience  
•    Mechanically inclined
•    Valid drivers license
•    Self-motivated, responsible and open minded
•    Able to work alone or with others
•    Able to work shift work, graveyard and odd hours
•    Physically healthy and good skier or boarder

Qualified candidates please email resume to jobs@cypressmountain.com with job position in the subject line.



TERRAIN PARK BUILDER (Snowcat Operator)

Cypress Mountain currently has an opportunity in our Grooming department for a Terrain Park Builder (Snowcat Operator). This person must have at least 1-3 years park building experience and will be working under the supervision of the Senior Park Builder. Potential for increased earnings if applicant has OFA Level 3 first aid certification.
 
Main Duties:
•    Create high quality park features
•    Keep buildings, lift terminals and so on, clear of hazards and snow
•    Perform pre start up inspections per established checklists
•    Perform shut down and post operational procedures including documentation regarding machine maintenance
•    Observe carefully and adhere to all company safety, operating and maintenance procedures
•    Maintain a good working relationship with all staff and assist other departments as required
•    Have an eye for risk management issues
 
Requirements:
•    1-3 years of park building experience
•    Mechanically inclined
•    Valid drivers license
•    Self-motivated, responsible and open minded
•    Able to work alone or with others
•    Able to work shift work, graveyard and odd hours
•    Physically healthy and good skier or boarder

Qualified candidates please email resume to jobs@cypressmountain.com with job position in the subject line.



NORDIC GROOMER (Snowcat Operator)

Cypress Mountain currently has an opportunity in our Grooming department for a Nordic Groomer (Snowcat Operator). This person will have experience in both track setting and grooming Cross Country skate skiing lanes, creating exceptional product for both classic and skate techniques. The Nordic Groomer will work on a schedule of 8 days on/6 days off. Potential for increased earnings if applicant has OFA Level 3 first aid certification.
 
Main Duties:
•    Groom and track set Cross Country trails, including track-setting   
•    Keep buildings/structures clear of hazards and snow
•    Perform pre start up inspections per established checklists
•    Perform shut down and post operational procedures including documentation regarding machine maintenance
•    Observe carefully and adhere to all company safety, operating and maintenance procedures
•    Maintain a good working relationship with all staff and assist other departments as required
•    Have an eye for risk management issues
 
Requirements:
•    Mountain operations experience and/or heavy equipment operating experience
•    Mechanically inclined
•    Valid drivers license
•    Self-motivated, responsible and open minded
•    Able to work alone or with others
•    Able to work shift work, graveyard and odd hours
•    Physically healthy and good skier or boarder

Qualified candidates please email resume to jobs@cypressmountain.com in the subject line.

Mountain Operations

LIFT ATTENDANT: Assisting our skiing/snowboarding guests on and off of the lifts in a safe and courteous manner is the essence of the lift attendant.  All work is outside and you must be 18 years of age and training will be provided.

SNOW REMOVAL/GROOMER: Operating heavy equipment such as Bombardier snow cats, snow plow trucks, snowblowers, graders or loaders.  You must have related equipment operating experience and proper BC Driver's License.  Shift work is required.

PRO-PATROL: Administering First Aid to injured skiers and snowboarders and maintaining safe conditions of the ski trails and base area.  Must be an advanced level skier or snowboarder and have your OFA Level III or equivalent 90 hour First Aid certificate.  You must also have patrol experience or First Aid attendant experience and be able to ski “t-bogs” down icy black diamond runs.

TERRAIN PARK: Working outdoors maintaining and operating Cypress’s three terrain parks plus our air bag site. Must be an advanced level skier/snowboarder with an enjoyment of riding park features who is in excellent physical condition and not afraid to work hard.

Alpine Snow School
SKI/SNOWBOARD INSTRUCTOR: Supervise and instruct classes on the ski hill as well as assist with School events and operations. Must have CSIA/CASI level 1 certification or equivalent. Individuals with Level 2 and/or dual certification will be given preference.  Part time & full time positions available for Ski Instructors.  Part time positions available for Snowboard Instructors.
 
SNOW SCHOOL SALES: Selling lesson packages to our Guests. Strong customer service skills are essential, and administrative skills are mandatory.
SNOW SCHOOL TRAINERS: Provide ongoing training and development for instructors.  Ambassadors to the mountain, always ensuring that both staff and Guests are having a positive experience.  Part time positions are available.
Guest Relations
GUEST EXPERIENCE REPRESENTATIVE: Selling and processing a variety of seasons passes. Answering phones, general Guest inquiries. Administrative skills and strong customer service background essential.
 
TICKET OFFICE CASHIER: Must be bondable, reliable and able to handle transactions quickly with excellent customer service skills. Mountain and product knowledge required.
Base Area Operations

PARKING ATTENDANT: Directing traffic in the parking lots, ensuring safety of guests and staff. Position is outside, working in all weather conditions.

TICKET CHECKER:
Verifying the validity of our lift tickets & passes outdoors and in all weather conditions.  Exceptional customer service and problem resolution skills a must.

GROUNDS MAINTENANCE WORKER: Snow shoveling and maintaining the base area for guest safety. Must be physically fit and enjoy working outdoors.

BUILDING MAINTENANCE: A variety of indoor janitorial duties to keep common areas, including washrooms, clean and functional.

Cross Country

NORDIC SKI HOST: Ensure that all skiers on trails have a valid day ticket or season pass, while also establishing positive public relations.

NORDIC MAINTENANCE: A variety of outdoor maintenance and minor construction duties to keep base area facilities safe, clean and functional (includes snow shoveling).

NORDIC FOOD SERVICES: Enjoy working in a rustic cabin in the cross country area.  Just a 10 minute walk or ski in to historic Hollyburn Lodge. Base area food service positions also available.
    
NORDIC ADMINISTRATION: Daily operations of the Ski School Office, Guest Services and Ticket sales, including lesson bookings and group arrivals.  Must have strong customer service skills, the ability to multi-task and handle transitions quickly and accurately.

SNOW PLAY AREA ATTENDANT: Assisting guests in the snow tubing park, which may involve operating the ‘tube tow’.  

NORDIC SKI PATROL: Administering First Aid to injured skiers and maintaining safe conditions of ski trails.  You must have your OFA Level III or equivalent 80 hour First Aid certification.  Patrol experience or First Aid attendant experience required.

NORDIC SKI SNOW SCHOOL: Instructors are responsible for the supervision and instruction of classes and assisting with Snow School events and operations. CANSI certificate required. Snowshoe Guides are responsible for leading interpretive tours through the Nordic Area, with a focus on fun and safety.

NORDIC RENTALS: Handling cash transactions quickly and accurately as well as the maintenance and the signing in/out of equipment.

Food Services

BAR COOK: Preparing a variety of "Pub Style" menu items in a high volume, fast paced kitchen is the main focus of this position.  Food Safe and a minimum of 3 years experience is required.

FRONT LINE COOK: Cooking a variety of cafeteria food items in a high volume, fast paced environment.
    
PREP COOK/DISHWASHER: An entry-level position that consists of assisting cooks in preparation of all menu items, slicing and portioning of food.  Washing and sanitizing of kitchen small wares, dishes and equipment.

FLOOR SUPERVISOR: Energetic individuals with a minimum 2 years management experience in a similar type operation.  Interpersonal skills and leadership abilities are necessary to fill this challenging, seasonal position.  “Serving it Right” and “Food Safe” certification are required as well as knowledge of P.O.S. systems.

BARTENDER: A "Serving It Right" certificate (available through any BC Liquor Store) is necessary and you must be 19 years of age.

SERVER: "Serving It Right" certificate (available through any BC Liquor Store) is mandatory.  A fast paced “pub style” atmosphere requiring experienced servers.    

CASHIER: Pleasant, bondable mature individuals who are able to handle high volume sales. Cash handling experience preferred.

BUSSER: Cleaning tables and trays, and disposing of waste in the cafeteria are your main responsibilities.
    
FRONT LINE SERVICE ATTENDANT: Taking and filling food orders of our guests in the Cafeteria. High volume, fast paced environment.

Rental Center

SKI & SNOWBOARD TECHNICIAN: Technical certification is provided for those with some mechanical aptitude and an ability to work quickly and efficiently setting the bindings on rental skis and boards.

CASHIER: Pleasant, bondable mature individuals who are able to handle high volume sales in a pleasant manner.

REPAIR TECH: Tuning and repairing of both skis and snowboards.  You will be working on both customer’s equipment and rental equipment.  Experience is necessary for this position.

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