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Downhill Snow School FAQ's
Everything you need to know about our Snow School

Downhill Snow School FAQ's

Everything you need to know about our Snow School
  • All of our lessons are booked online. Please visit the Lessons page to book.

  •  Yes, area (lift) tickets are required for entrance to the learning areas as well as on the lifts. This includes all low-level lessons where a lift may not be accessed.

  • Yes, purchased area (lift) tickets and rentals are valid for the duration of the day, and not just the lesson time. 

  • Always check the Weather and Conditions prior to coming to the mountain. In all conditions, it is best to have a winter jacket and pants set, goggles, ski/snowboard gloves, and a helmet (available at the Big Bear retail shop). In addition:

    • Wet/Snowy days: Extra gloves and layers in case you need to change, and a Gore-Tex outer layer (if available)
    • Cold/Windy days: Extra layers! Marino wool is your best choice. Don’t forget your goggles!
    • Warm/Sunny days: Fewer layers and less insulation. Thin, liner gloves are a great choice. It is important that all of your skin is still covered so that you can be protected from sunburn, snow rash, and cuts from your sharp edges. Ensure that you have appropriate eye protection (sunglasses or reflective goggles) and bring your sunscreen!
  • Skiing is less physically demanding with a shorter learning curve (you'll be standing most of the time), but there will be more equipment to juggle around, and the boots can sometimes be uncomfortable. The entry cost, when buying your own equipment, is higher.

    Snowboarding requires more physical ability and has a steeper learning curve (you'll be on the ground quite a bit), but has very simple equipment that is generally more comfortable to be in (soft boots). The entry cost, when buying your own equipment, is also lower.

  • This depends largely on your background. If you are less athletic and/or have no background in board sports (skateboarding, wakeboarding, etc), then Skiing will be easier to start. This is especially true if you know how to ice skate! If, however, you are physically strong and/or have a background in board sports, Snowboarding may be easier for you to pick up.

  • Check out our Ability Level Guide to find out what Level you should sign up for.

  • Check-in times will be provided in your welcome pack, which you'll receive a few days before the start of your lessons.

  • Yes! Our lessons are conveniently timed around the Cypress Coach Lines schedule. See their website, www.cypresscoachlines.com, to find out more about their schedule and pickup/drop-off locations.

  • Check-in times will be provided in your welcome pack, which you'll receive a few days before the start of your lessons.

  • Always check weather and snow conditions prior to departure. Snowy or sunny days are usually busy – give yourself extra time!

  • If a camp shows that it is full on the website, that means it is full. We may open more spots in the future. Alternatively, check out our March and Spring Break camps!

  • Yes. Please complete our Waitlist Request Form.

  • No need to change your booking. Our Instructors will assess the participants ability and will assign them to the most appropriate group based on safety and skill.

  • To reschedule or change disciplines,  please refer to our condition of sales before completing the Contact Us form below to request a reschedule/change.

  • You will require certification from the Canadian Ski Instructor’s Alliance (CSIA) or Canadian Association of Snowboard Instructors (CASI) in order to become an Instructor. Please check out the following websites for more information and to sign up for your Level 1.

    Ski: PSIC Level 1 or CSIA Level 1

    Snowboard: CASI Level 1